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To Management and Staff of Inglewood Care Centre
Very many thanks for the
"Excellent Open House" you gave for us.
Special thanks to Herbert and his
helpers for the excellent food provided and so tastefully presented.
It
was a very enjoyable pre Christmas evening.
Christmas Greetings and a
Very Happy New Year to all at Inglewood.
Trudy Thomas
December 2002 |
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To everyone at Inglewood Care Centre
On behalf of my family I would like
to thank all the staff for taking such wonderful care of my dear father, Ray
Clayton. During our journey over the past three years my father and I met so
many employees who gave so much more than their job required.
Some of my
favorite memories include Larry laughing while he tried to yank the sliding
door in his room back on the track; Dolly telling Dad what a fine man he
was; Lorraine bringing Dad baseball caps (he always lost them); Rosemary
delicately replacing a bandage on his hand; Monica "dancing" with Dad; Maria
taking him outside to rake the leaves after finding his broom; and Laura
always bringing a big smile to his face as she called him "Uncle Ray".
I
could go on and on as my heart and memories are filled with special moments
we all shared while travelling this often challenged road.
Thank you
again to EVERYONE for caring so much. I hope you will think of Dad fondly as
you walk through the gate of the Manor and hear those leaves crunching under
your feet!
Best Regards.
Sally & John Sopinsky
Phil & Mary Kay
Clayton
P.S. We will be celebrating his life Sat. March 15th at 2:00 PM
at the Boal Chapel
January 2003 |
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Mr. Ian Woodcock; Administrator, Inglewood Care Centre
Dear Mr. Woodcock;
A brief note to let you and your staff at Inglewood know that their efforts
to make the Christmas Season enjoyable were very much appreciated.
My
husband is in the Lower Terrace and this is his first Christmas there. So I
was grateful that it was a happy experience.
Even the small details like
the Christmas "Crackers" at Dinner being negotiable for ailing hands made
everyone happy. Open House was quite outstanding too. Thanks to all.
Yours sincerely,
Marjorie H. Clark
January 2003 |
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I would like to take this opportunity to express our appreciation for the
wonderful care my Mother, Frankie Hoseason, has received since she moved
into Inglewood.
Mom and I have so enjoyed living together for the past
six years, but the last year or two she had become very worried of being a
burden, especially since I was her only child.
So her Grandchildren and I
are just delighted to see her so happy and settled and to see her dignity
and good sense of humor return. For Mom to make this difficult adjustment
and come back to her happy self, we feel is due to the friendly caring
staff, the new friendships, the warm cheerful and safe environment, and the
wonderful gardens that she so loves. Watching this has been a gift to her
family.
There is an atmosphere of dedication to raise the quality of life
for the Elderly at Inglewood. Many of the staff members we rarely see, but
nevertheless I wish to pass on our appreciation to all, and to say,
Thank
you
Clair Gamblin
December 2002 |
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Dear Ian;
I would like to take this opportunity to remedy my long overdue
praise and commendation to the Care, Nursing and Recreation/Volunteer Staff
at Inglewood! I cannot commend enough to you and the owners of Inglewood,
the overall QUALITY of care and attention to the needs of the Residents
{including my Parents}, which have not gone unnoticed and appreciated by me
and my family. I applaud you all and praise you ALL in conversations to
friends, family and simply anyone who will give me a willing ear!
Specifically, I would like to comment on the care provided to my parents:
Olga and Reg. Peynado and the very special persons who were assigned as
their ‘primary’ caregivers..., whose care and attention have been completely
ABOVE the ‘satisfactory’ call to ‘duty’. In the Lodge, Nurses: Elsie,
Gloria, Jackie and Edmund, have my deepest respect and gratitude. I thank
you ALL very much!
Care Staff: Ella and Natalie... There are really few
words that can adequately describe the level of care and attention that
these two ladies have offered to my parents! My best commendation is to say
that they have treated my parents as “family” and as the only family member
here in Canada, I feel truly blessed! Thank you Ella! Thank you Natalie!
When I realized that my parents had to be moved over to the ECU I was
terrified! The had to deal with so many changes and setbacks {two falls with
broken limbs!}, and I feared the worst. Again thanks to Lisa with her
sensitivity and care, and the ‘magic’ of ALL the Care Staff at Inglewood, we
survived that fearful two-week changeover. This brings me to my most
immediate comments regarding their new home at the Lower Terrace.
In the
five month since my parents moved, they have not only ‘settled in’, but are
actually ‘thriving’ with the care and attention of the additional Care Staff
and most particularly from the attention, kindness and sunny personality of
Maria!!! Where did you find her? As I watched Maria over these past months
and worked alongside her as a volunteer, I could not help but notice her
innate ability to ‘read’ the Residents needs and interests. She is indeed a
‘gift’ to us all!! Thank you Maria!
Finally, I would like to thank the
Kitchen and Laundry Staff… They too enter caringly into this unique mosaic
that defines the ‘special-ness’ of Inglewood… and have individually added to
the richness of my parents life.
I thank you ALL so much!
Sincerely;
Alice Hutchison
February 2003 |
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Dear Mr. Woodcock:
I am the daughter of Charles Judd who is a patient
in the Manor. I am writing this letter on behalf of myself, my Mom and
my Dad. My Dad, Charles Judd, has been a patient in the Manor since
September. Daddy is elderly, over 100, and is being cared for by your
staff in the Manor. Daily, he tells us how kind and good everyone is to
him. He sometimes raves about the wonderful bath he has had. He says the
girls come into his room, sometimes for no reason, and sit on his bed
and talk to him. Please let your staff know how much this means to all
of the family.
Last week, on February 24th my Dad had an appointment
for minor surgery at the Lion's Gate hospital. Sometime prior to this I
informed the staff of the upcoming event. Debbie B. was the nurse on
duty that I spoke with. Apparently all on this information was recorded
because on the day of the surgery my Mom and I arrived at Inglewood and
Daddy was all ready to go to his appointment. He was so nicely
dressed and cared for. Debbie was very helpful and supportive and extra
nurturing to us all at such a time. Upon our arrival back at Inglewood
we were greeted with care and concern. We were trying to settle Daddy
down when a plate of cookies and tea arrived in Daddy's room shortly
thereafter. That seemed like a real life safer, especially for my Mom,
who found the whole experience exhausting. She is 92 herself and having
trouble coping with all of this. I know Debbie B. was the nurse on duty
at the time and she and the rest of the staff are to be commended for
their support and attention given to the family not just this particular
day but everyday. It is people like Debbie and so many of the rest
of your staff that make it a little easier to cope with such
circumstances. Debbie and the other staff not only care for my Dad but
constantly try to reassure my Mom that things will be O.K. Please share
this with your staff.
Yours Sincerely,
Leisha Pearce
March 2003 | |
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Dear Ian;
What a lovely happy celebration you gave Trudy. She would have
enjoyed it very much and our conversation as we walked along the seawall
would have certainly included all the things that were said.
She will
indeed be missed by us all.
I just want to say thank you to you, to Mr.
Bhaloo and the Staff, and especially to Wilma Atchison who went out of her
way to help Trudy's Family accomplish the high task of "packing up".
She is without a doubt a great credit to Inglewood.
Inglewood is indeed a
place of excellence and I am very proud to be associated.
Thanks again,
regards
Phyllis Gaul
April 2003 | |
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