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Support Services The organization and the information management team are commended for the many ways in which client information needs are identified and addressed. Client information needs are met through a variety of mechanisms, notably, general and staff newsletters and internet access. Establishment of an internet web page is proving to be a valuable additional method of communicating the services of the organization to a broader audience. Plans to further upgrade and link computer systems and establish an internet café for residents are noted and supported. There is good awareness of the principles associated with the management of data and information, and of the integration of core values. Staff understand the importance of these principles and values, relative to client satisfaction. From the Canadian Council on Health Services Accreditation Report for Inglewood Care Centre.

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Revised: December 30, 2007 .