E-mail This Page                                     

| our vision | resident handbook | admission | our team | gallery | testimonials | contact us | feedback | guestbook |

INGLEWOOD CARE CENTRE RESIDENT AND FAMILY HANDBOOK TABLE OF CONTENTS Page 1 of 6 Our Philosophy Section I Our Vision Statement Our Mission Inglewood Core Values About Inglewood Care Centre Section II Resident Accommodations Room Rates Organization Admission, Transfer and Discharge Section III Admission Policy Preparing for Admission Admission Process Transfer Discharge Living at Inglewood Care Team Responsibilities Section IV Additional Services Family Involvement / Responsibilities Section IVa Resident Involvement / Responsibilities Appendix I - Levels of Care Section V Appendix II - Family Community Advisory Board Appendix III - Resident Council

 

INGLEWOOD CARE CENTRE Our philosophy Welcome to Inglewood! We have prepared this information for the benefit of our new residents and their families. We know that you have asked many questions about continuing care facilities over the past months, and we are certain that you will have many more to ask in the near future. If your questions are not answered in this booklet, please make the receptionist aware of your concerns. She will contact the appropriate administrative personnel and they will assist you and your family. Please do not be afraid to ask questions of us. We will be in very close contact with each other in the upcoming years and it's very important that we all remain open and responsive to the needs of one another, and that we trust in each other. We recognize that the period of adjustment for residents and their family members is different for every family. To support you, our dedicated staff are here to help in any way possible and we encourage you to speak to them if you have any questions, concerns or just need some additional information. As we have a registered nurse on duty twenty-four hours a day, there is always someone here for you to talk to. We encourage family members to participate in the resident activities whenever possible. Your participation will help with the new resident's transition and make the activity more fun for all! If you have any ideas, suggestions or recommendations as to how we can improve the quality of our service, a "Feedback" form is available from our receptionist or from the nurse at any nursing station. Your input is always welcome. OUR PHILISOPHY This is the Resident’s home and he or she is a unique and important individual. We provide a loving, supportive living environment. We believe in a holistic approach to health care that meets the medical, physiological, psychosocial and spiritual needs of each individual resident. We believe that we must provide to each resident a high standard of health care; a standard of care that promotes and enhances the quality of life for each individual resident living at Inglewood. We believe in and are guided by our core values. We believe in the dignity of people. The healthcare offered to the Elders living at Inglewood Care Centre attempts to meet each individual’s needs. VISION:    Inglewood: A Home that enriches the lives of our Elder.                       MISSION:  At Inglewood we endeavour to create a home that enriches the lives of our Elders by: Empowering them with self-determination Providing opportunities to give and receive care Encouraging spontaneity and variety INGLEWOOD'S CORE VALUES Ensure people have appropriate and timely input into decisions that affect them Inspire our staff to pursue personal and professional growth and development Work together to ensure a safe, harmonious workplace and the most effective use of all our resources Take personal responsibility for making Inglewood the first choice to live, work and volunteer Treat each person and our environment with respect and compassion Honour diversity, communication and teamwork Promote abilities that optimize independence Nurture and support joy and happiness in all that we do

Revised: December 30, 2007 .