|  |
The owners are commended for
their support of the home and for their commitment to excellence in all
aspects of the operation. They can be justly proud of the high degree of
client satisfaction and the excellent reputation the home enjoys. | |
| |
The owners are actively
involved in
community issues and are providing leadership in many
important ways. They have actively reviewed emerging care and
service needs. The comprehensive strategic planning process has led
to innovative changes to better position the home to meet these
needs. | |
| |
The
mission,
vision, and core values are clearly articulated and are
integrated into all aspects of the operation of the home, to a
remarkable degree. The involvement of key stakeholders in the
development and implementation of these documents is noteworthy. | |
| |
The Family and Community
Council is commended for its support, interest and dedication. The
council has spearheaded many noteworthy improvements in the interest
of resident care and comfort. The council's focus on resident/family
education is particularly noteworthy. | |
| |
The owners are commended
for their strong support of quality monitoring and improvement. Many
general indicators have been identified and are being tracked on a
regular basis. The information gathered is being used to identify
areas for improvement, and many process improvements have been
identified and introduced. | |
E-mail This Page 
