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Vol. 1  No. 8                                                                                                            Spring  99                                     

NSHR Food Safety Newsletter
NSHR Food Safety Newsletter
 
Revisions to Level II:

The materials for FOODSAFE Level II are in the process of being updated and revised. A new Instructor Guide and Overheads are being pilot-tested in several BC locations this month and will be available for sale in April 1999. Along with updated content and activities, the guide will include tips on using the new Introduction to HACCP videotape in the classroom. This new videotape, now available from the Open Learning Agency Marketing Department, introduces students to the seven steps of the Hazard Analysis Critical Control Point system and motivates them to implement the system in their establishments. The videotape illustrates the process, using the preparation of seafood chowder as an example. A student workbook to use with the new materials is also being developed and will be available through the Open Learning Agency in late Spring.

Chinese Version of the FOODSAFE Level I Student Workbook:

Are you planning to run a FOODSAFE Level I course in Cantonese? Or, do you have students who might find it beneficial to have the Chinese text side by side with the English text of the student workbook? Several instructors have reported that they keep copies available for students who have difficulty with English, but who are fluent in Cantonese or Mandarin. A Chinese and English version of the Student Workbook is available through the Open Learning Agency.

Do you have questions about FOODSAFE? Would you like to link to other web sites on food safety? Visit the FOODSAFE web site at:

FIGHTBAC!TM
Keep Food Safe From Bacteria

What is "FIGHTBACTM"?

FIGHTBAC!TM stands for "fight foodborne bacteria". The campaign was launched on November 26, 1998, in the five major cities of Vancouver, Toronto, Ottawa, Montreal and Halifax and seeks to motivate Canadians to fight harmful bacteria by practicing critical safety steps when preparing food. The campaign was launched by the Canadian Partnership for Consumer Food Safety Education – a coalition of 48 of Canada’s major stakeholders in the food industry including government, industry, consumer and health groups.

Every year in Canada, there are an estimated one million cases of microbial foodborne illness. It is estimated that foodborne illness costs the Canadian health care system, industry and society as a whole more than one billion dollars annually. Research also shows that, in general, Canadians have limited knowledge about the true sources and nature of food-related illness and often fail to routinely follow safe food-handling practices.

The FIGHTBAC!TM message is simple and if properly followed, will prevent most foodborne illnesses from occurring. The message is made up of four basic steps, which include:

1. CHILL: Refrigerate or freeze perishables, prepared food and leftovers within two hours. Make sure the refrigerator is set at a temperature of 40C (400F) or colder and keep the freezer at –180C (00F) or colder.

2. CLEAN: Wash hands, utensils and surfaces with hot, soapy water before, during and after preparing foods. Sanitize countertops, cutting boards and utensils with a mild bleach and water solution. Wash all produce thoroughly before eating or cooking.

Cook.gif (3528 bytes)3. SEPARATE: Keep raw meats and poultry away from other foods during storage and preparation. Keep separate cutting boards, one for raw meats and one for vegetables. Always keep foods covered.

4. COOK: Cook foods thoroughly – cooking times and temperatures vary for different meats and poultry. Prepare foods quickly and serve immediately so foods don’t linger at room temperatures where bacteria can grow.

What Does FIGHTBAC!TM Mean to You – The Restaurant Operator?

While the FIGHTBAC!TM educational campaign is primarily targeting consumers, there are significant aspects of the campaign that are important to the restaurant operator. These include:

  1. Research showed that Canadians are often unaware or misinformed about all the things they can do to ensure the food they prepare is safe. For the restaurant industry, this is particularly alarming. Because of high staff turn-over, restaurants are continually hiring new people – often untrained people. This research highlights the importance of industry training programs such as FOODSAFE and the benefits of hiring staff that are FOODSAFE certified. People that are FOODSAFE certified have a good understanding of the practices that can cause foodborne illness and can help ensure that your restaurant is not the cause of a foodborne illness.
  2. Of benefit to the restaurant industry over the last number of years is the continuing trend of an increasing proportion of people eating a higher number of their meals from restaurants. However, there is also a potential down-side to this trend. A large number of these meals are take-out. As well, it is common practice today for eat-in patrons to ask for "doggie bags" for their leftovers. While the take-out foods or the leftovers may be safe leaving the restaurant, if the consumer abuses or mishandles the food, a foodborne illness could result. While it may have been the consumer’s "fault", it could well be the restaurant that "gets the blame". This highlights the importance of raising the consumer’s level of knowledge regarding food safety, even for the restaurant industry.

Finding Out More About FIGHTBAC!TM

As previously mentioned, FIGHTBAC!TM was launched by a coalition of private and public groups. If you or your restaurant would like to get involved with the FIGHTBAC!TM campaign, or if you would just like more information, you can contact either your local Environmental Health Officer or you can visit the FIGHTBAC!TM web site at www.canfightbac.org. Special links will allow access to many of the Partners’ web sites as well as to a host of food safety information.

FOODSAFE Instructors Workshop

The Greater Vancouver Foodsafety Contacts are planning a FOODSAFE instructors workshop near the end of June’99. Registration forms will be available from your local health department foodsafety contact as soon as a date has been confirmed.

Scombrotoxic Fish Poisoning

Fish.gif (1196 bytes)Between July 1997 and July 1998, the Vancouver Health Department investigated several incidents of suspected scombrotoxic fish poisoning. Two incidents involved frozen mackerel imported from Ecuador purchased from a local grocery store. Four involved fresh tuna served at local restaurants. Two samples of the implicated fish examined by the laboratory were found to contain high levels of histamine exceeding the recommended level. One incident involved tuna burgers served at a restaurant where trimmings of tuna were used. Other restaurant-related incidents involved tuna steaks.

Scombrotoxic fish poisoning results from eating contaminated fish. It is mainly associated with members of the family Scombidae (tuna, mackerel, bonito, e.g.). Histamine is believed to be the main toxic agent (>10mg per 100g, equivalent to 100 parts per million). Histamine is a chemical compound that forms post-mortem in the muscle of scombroid fish. It accumulates through bacterial spoilage when fish is stored at temperatures above 40C. These bacteria have the ability to form histamine by decarboxyling L-histadine, an amino acid found in fish muscle. Histamine is heat stable and is not destroyed by cooking. When present in high levels, histamine represents a health hazard. Symptoms of scombrotoxic fish poisoning begin between a few minutes to two hours after eating contaminated fish. They include: rash on face, neck and upper chest, diarrhea, flushing, sweating, respiratory distress, blurred vision, palpitations, headache and vomiting. The type and severity of symptoms vary with the amount of histamine eaten and the susceptibility of the patient.

Fish Display.gif (2691 bytes)Decomposition and bacterial histamine production can be controlled by the use of low temperature storage. Good fish handling practices including icing, refrigeration or rapid immersion of the catch in water chilled to –10C, followed by uninterrupted frozen storage will significantly reduce the risk. Storage temperatures above 40C can occur at any stage and poor handling like improper thawing can cause the levels of histamine to rise. At the restaurant level, operators need to be aware of the risk and to take measures to prevent histamine poisoning by purchasing from reputable sellers and ensuring proper temperature control.

The 1999 Environmental Health Permit Fee

Cartoon1.gif (8582 bytes)If you are a permitted food service establishment you may find enclosed with this newsletter an invoice for your 1999/2000 Environmental Health Permit Fee. You will probably notice some changes to the format and amount of the invoice:

Cartoon2.gif (4715 bytes)First, the annual fee amount remains the same as in past years, but the amount billed will be different because we have been required to bring our billing period into line with the provincial fiscal year (April 1 – March 31). Therefore, this bill covers a 15-month billing period (January 1, 1999 to March 31, 2000) rather than a normal 12-month billing period. The good news is that your next invoice will not be due until after April 1 of 2000.

 
The Permit Fee invoice has been reformatted and simplified. For establishments where multiple permits exist under the same roof and same ownership, only one invoice will have been generated, containing all of the fees for that building site. Where we have been requested to bill a single address for multiple premises, we have tried to include these under one master invoice. This not only saves paper and postage, but hopefully will assist you in your accounting and filing procedures.
With the completion of the transfer of the previous Vancouver Health Department to the Vancouver/Richmond Health Board, please note that payment (cheque or money order) must be made out to the 
Vancouver/Richmond Health Board
and mailed to:

Vancouver/Richmond Health Board
Finance Department
1060 West 8th Avenue
Vancouver, BC, V6H 1C4

    Finally, please ensure that you return the bottom part of the invoice with your payment and write the facility number(s)Desk.gif (11276 bytes) you are remitting for on the cheque or money order. This will speed up the processing and mail out of your permit decal. Please allow approximately three weeks for mail-out of your decal.

    If you have any questions about the Permit Fee or Invoice, please contact the Billing Clerk at Environmental Health (736-2866).

    H.A.C.C.P. – Coming Soon to a Restaurant Near You!

    A full H.A.C.C.P. (Hazard Analysis and Critical Control Points) program may be difficult to develop for many food service establishments due to time and staff limitations. However, a modified or "Street HACCP" approach will work to most premises satisfaction.

    To date, you should have been introduced to the HACCP principles by your District Health Inspector. Some food premises operators have already received the green-colored Food Safety Manual. During the last six months, we have initiated a pilot project at a few downtown food premises to determine how best to work with operators in order to develop a HACCP Food Safety Plan.

    One clear observation from the process is that a HACCP Food Safety Plan for a small family restaurant may look quite different from a Food Safety Plan for a large corporate chain restaurant. The second point is for operators to see a Financial Benefit using HACCP principles as well as a Food Safety Benefit. Minimizing food wastage and reducing equipment repairs are obvious financial benefits. The third observation is the need for the Health Board to provide operators with support in the form of signs, resource materials and consultation.

    Food Items.gif (14986 bytes)Using these three observations, we plan to extend this program to other food premises throughout Vancouver. By working together and providing each other with information on what is needed, the Food Operator and the Health Inspector can make a modified HACCP program work.

    Smoking Restrictions in the Hospitality Industry

     

    No Smoking.gif (2855 bytes)As we get ever closer to the year 2000, a lot of misinformation is being circulated about what smoking restrictions will be in effect in the hospitality industry after January 1, 2000. This article is intended to try and shed some light on what the combination of WCB and local by-law restrictions will require of operators in the hospitality industry. The following Question and Answer format is intended to clear the air on some of the more contentious aspects of the looming smoking restrictions.

    Background:

    In the G.V.R.D., local by-laws will, in most cases, require all hospitality industry establishments to be 100% smoke-free after January 1, 2000. Depending on the municipality, some exceptions may exist, for example, allowing smoking in separately ventilated indoor smoking rooms or on patios.

    More significantly, the Workers’ Compensation Board requirement to protect employees from exposure to second-hand smoke will take full force and effect in the hospitality industry on January 1, 2000. What exactly does this mean? A lot of confusion, incomplete information and even erroneous information have been generated around the introduction of these provisions. The following Questions and Answers (based on information provided by the WCB) should assist in clarifying what your responsibilities and options will be as an operator in the hospitality industry.

    Q: What are the requirements of the WCB?

    A: A: The WCB regulation consists of three elements: a requirement for the employer to control the exposure of workers to second-hand smoke; a set of requirements for a designated smoking area should an employer wish to provide one; and a provision that brings the requirements into effect in two stages. Most "non-public" workplaces were required to comply fully after April 15, 1998, with the requirements becoming fully effective in public workplaces in January, 2000.

    Q: Don’t local by-laws just duplicate the WCB requirements?

    A: The WCB and local by-law requirements deal with separate but complementary responsibilities. The WCB has a mandate to protect the health of workers such as bartenders and servers while local by-laws are primarily intended to protect the health of the public, your patrons.

    Q: Does the public (your customers) support the requirement to control second-hand smoke?

    A: Yes. In 1997, Angus Reid conducted an extensive B.C.-wide survey, with over 80% of respondents agreeing that workers have a right to smoke-free workplaces and almost 75% supporting local by-laws barring smoking in indoor public places. This reflects the cultural shift that recognizes that there are real health risks in smoking and that, while it may be okay to take on those risks as an individual, it’s not okay to expose others to it.

    Q: Won’t these by-laws and WCB regulations mean job loss and business closures – economic impact?

    A: There is no evidence that protecting workers from second-hand smoke hurts business. In fact, the experience of other North American jurisdictions, such as California, New York City and Massachusetts is that there is no negative economic impact due to the non-smoking requirements. This should not come as a surprise, since more than 75% of G.V.R.D. residents do not smoke and these non-smokers have consistently indicated that they would patronize hospitality facilities if non-smoking policies were implemented.

    Q: Hasn’t the WCB accepted ventilation (Clean Air Strategies) as meeting their smoke-free requirements?

    A: The WCB has received a submission that proposes general ventilation improvements as a way of protecting workers and the public from exposure to second-hand smoke. Occupational hygiene specialists with the Board have reviewed the proposal and will be advising the proponents of their conclusions. The problem is that the submission appears to suggest there is a safe level of exposure to tobacco smoke and neither the WCB nor any other regulatory agency knows of a safe level of exposure.

    Q: But we’re hearing that the World Health Organization has said there isn’t as much danger from second-hand smoke as previously thought. How can you contradict the WHO?

    A: That statement is inaccurate and misleading. In fact, the WHO study did show that second-hand smoke is harmful, that there is a correlation between workplace exposure to second-hand smoke and cancer. In addition, second-hand smoke has been shown to cause hardening of the arteries and heart disease, breathing difficulties, bronchitis, eye, nose and throat irritation, and can also cause asthmatic attacks in asthma sufferers. It’s significant to note that a recently released study from California concluded that the establishment of smoke-free bars in California (January 1/98) was associated with a rapid improvement in respiratory health for bartenders in that state.

    No Smoking2.gif (2855 bytes)In conclusion, the whole issue of second-hand smoke and smoking restrictions is a controversial one and one that has generated a great deal of misinformation and confusion. We’re hopeful this article helps you understand and better prepare for January 1, 2000. More information will be provided in the coming months but if you have further questions, please don’t hesitate to contact your local Environmental Health Department.

     

    Y2K.gif (8752 bytes)

    The Food Service Industry and Y2K Readiness

    by Domenic Losito, M.B.A., R.E.H.O.

    Welcome to 1999 – are you ready for the "Year2000"? Or, put another way, how many of you are in an appropriate state of Y2K readiness? Like me, I expect that you’ve been receiving letters from clients and suppliers asking if your company or restaurant is Y2K compliant. Like most organizations, I’m sure you have already put in place a Year 2000 compliance plan. You’ve probably consulted with the Restaurant Association, your chartered accountant or lawyer and your counterparts about the need to take some preventative steps in advance of January 1, 2000. You may even have completed a Y2K inventory of your computerized systems, recognizing that a growing segment of the hospitality industry is computer-dependent. You may even feel that you’re in a high state of readiness for whatever happens (or doesn’t happen) on January 1, 2000. But are we really ready? This article seeks to help you answer that question.

    Introduction:

    The Y2K problem exists because many automated processes have used a two-digit field to state the year instead of four digits (i.e. 99 instead of 1999). It is anticipated that when the two digit number becomes "00", on January 1, 2000, many computer systems will read this to be "1900" rather than "2000". This may result in various types of malfunctions, not only with computer applications, hardware and software, but with any device or instrument that may have an embedded computer chip. This latter category could include everything from telecommunication systems, business machines and electronic interfaces with banks, customers and suppliers, to facility systems such as HVAC systems, elevators, fire alarms and security systems.

    Overview: Overview: Like a lot of modern-day issues, the Year 200 Problem (Millennium Bug) has elicited a wide range of responses, from apocalyptic to outright denial. I would suggest that the middle ground appears to be the best approach to this whole Y2K issue. The middle ground involves developing an inventory of susceptible systems/devices, conducting a risk assessment, determining how to get Y2K compliance where necessary and developing contingency plans. For the hospitality industry, some of the key issues, aside from the obvious computer software & hardware issues are likely to be related to facility systems, equipment and the ability of suppliers to provide an uninterrupted supply of goods and services in January, 2000.

    Building issues: The following scenario was recently described in the February 1998 issue of IEQ Strategies’ Managing Risk. "Celebrating the New Year of 2000 on the top floor of a very tall skyscraper, shortly after midnight, you begin to notice some startling occurrences. An embedded chip in a building system somewhere detects the change of date, fails to recognize "00" as the year 2000 instead of 1900, and makes some faulty calculations. The miscalculation passes through the system, eventually reaching the building control software. Unable to resolve the error, the fire alarm system detects a fault and goes into "fail-safe" mode, sending out a fire alarm. At the same time, all elevators return to the ground floor and stay there, while the HVAC systems tries to control the non-existent smoke by shutting down the ventilation system. Somewhere else in the city, another embedded chip in a power substation malfunctions, shutting off power to large sections of the city, including the skyscraper, permanently shutting down the elevators and the HVAC system." The following scenario was recently described in the February 1998 issue of IEQ Strategies’ Managing Risk. "Celebrating the New Year of 2000 on the top floor of a very tall skyscraper, shortly after midnight, you begin to notice some startling occurrences. An embedded chip in a building system somewhere detects the change of date, fails to recognize "00" as the year 2000 instead of 1900, and makes some faulty calculations. The miscalculation passes through the system, eventually reaching the building control software. Unable to resolve the error, the fire alarm system detects a fault and goes into "fail-safe" mode, sending out a fire alarm. At the same time, all elevators return to the ground floor and stay there, while the HVAC systems tries to control the non-existent smoke by shutting down the ventilation system. Somewhere else in the city, another embedded chip in a power substation malfunctions, shutting off power to large sections of the city, including the skyscraper, permanently shutting down the elevators and the HVAC system."

    This is a plausible scenario of what could happen to the buildings we operate in because of the reliance on embedded computer chips in the building control systems. At a minimum, we should be checking with building management as to their state of Y2K readiness and prepare our contingency plans based on what we hear. There is no doubt that most hospitality industry establishments will be full to overflowing at midnight on December 31, 1999. Are we prepared to deal with a scenario such as the one described above at 1 second past midnight on January 1st?

    Equipment: We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about. We have become increasingly reliant on "digital" equipment, whether that’s as simple as a digital thermometer, or the digital control that operates your HVAC or fire suppression system. Many of these devices may not have any "date-sensitive" commands embedded in their digital chips. It’s worth finding out from your original suppliers which ones’ do and which ones’ you don’t need to worry about.

    Suppliers: Have you checked with your suppliers to see if they are ready for the Year 2000? What would happen if their refrigeration system, fire suppression systems, or HVAC system ceased to function or malfunctioned on January 1st? Do they rely on computerized systems to schedule your deliveries? Will they be able to guarantee uninterrupted delivery of your essentials well into the early days of the year 2000?

    "Ready for the year 2000? You Are? What About Your Building?" IEQ Strategies’ Managing Risk, Vol. 2, No. 2, February 1998, Cutter Information Corp.

     

    This newsletter is the collective effort of the North Shore Health Region, South Fraser Health Region, Vancouver/Richmond Health Board and Simon Fraser Health Region. It is written for food handlers working in the food service industry and is produced as a public service to assist you in preventing foodborne illness. If you have any topics which you would like to see covered in a future edition, please call your local FOODSAFE contact.

    North Shore Nader Massoud 983-6700

    Richmond Michelle Radnidge 276-4047

    Simon Fraser Jeet Gill 927-2000

    South Fraser Gordon Stewart 531-5508 Vancouver Graham Cobb 736-2866

            

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